Refund Policy

Our billing practices and refund procedures for iStockin's distribution management platform.

Refund Policy

Last Updated: June 13, 2025

We want you to be satisfied with your experience.

Subscription Services

  • All paid plans are billed in advance and are non-refundable
  • You can cancel your subscription at any time, and you'll retain access until the end of the billing cycle

Exceptions

Refunds may be granted under the following cases:

  • Duplicate charges due to technical errors
  • Failed service access despite valid payment

How to Request a Refund

Email us at contact@istockin.com with:

  • Your account email
  • Reason for refund request
  • Transaction reference

We aim to review requests within 5 business days.

Contact

For billing or refund inquiries, contact us at:

If you have any questions about our refund policy, please contact us or reach out directly at contact@istockin.com.